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	<title>Comments on: Comcast Channels The Ghost Of Stalin</title>
	<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/</link>
	<description>Blog-Fu for Prince William, Manassas and Manassas Park politics.</description>
	<pubDate>Mon, 13 Feb 2012 19:20:12 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.2.3</generator>

	<item>
		<title>By: Dustin</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40805</link>
		<dc:creator>Dustin</dc:creator>
		<pubDate>Thu, 22 Nov 2007 00:52:26 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40805</guid>
		<description>I have sworn a personal oath: if I ever become wealthy enough, I will create my own cable/dish company and offer a free year of service for everyone who can bring in two concurrent Comcast bills. 

BTW, love the blog
Left-leaning Libertarian in Little Rock</description>
		<content:encoded><![CDATA[<p>I have sworn a personal oath: if I ever become wealthy enough, I will create my own cable/dish company and offer a free year of service for everyone who can bring in two concurrent Comcast bills. </p>
<p>BTW, love the blog<br />
Left-leaning Libertarian in Little Rock</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Anonymous</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40779</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 21 Nov 2007 21:48:34 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40779</guid>
		<description>another test

okay I'm done.</description>
		<content:encoded><![CDATA[<p>another test</p>
<p>okay I&#8217;m done.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Anonymous</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40772</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 21 Nov 2007 20:57:20 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40772</guid>
		<description>test
test
test
test
test
&lt;em&gt;test&lt;/em&gt;
testtest
testtest
</description>
		<content:encoded><![CDATA[<p>test<br />
test<br />
test<br />
test<br />
test<br />
<em>test</em><br />
testtest<br />
testtest</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Anonymous</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40768</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Wed, 21 Nov 2007 20:35:13 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-40768</guid>
		<description>&lt;i&gt;test&lt;/i&gt;
&lt;b&gt;test&lt;/b&gt;
&lt;strike&gt;test&lt;/strike&gt;


just seein' if you allow html in comments</description>
		<content:encoded><![CDATA[<p><i>test</i><br />
<b>test</b><br />
<strike>test</strike></p>
<p>just seein&#8217; if you allow html in comments</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Manassas Citizen</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39800</link>
		<dc:creator>Manassas Citizen</dc:creator>
		<pubDate>Thu, 15 Nov 2007 22:35:16 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39800</guid>
		<description>I am hoping that all citizens who are concerned about this issue with Comcast will show up to the meeting on Monday at 7:30.  We need to stand together and show the City and Comcast that we have a right to have our say as well.  Let's fill that room and show them we mean business!</description>
		<content:encoded><![CDATA[<p>I am hoping that all citizens who are concerned about this issue with Comcast will show up to the meeting on Monday at 7:30.  We need to stand together and show the City and Comcast that we have a right to have our say as well.  Let&#8217;s fill that room and show them we mean business!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Anonymous</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39679</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Thu, 15 Nov 2007 14:39:23 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39679</guid>
		<description>Comcast sued over Web interference By JORDAN ROBERTSON, AP Technology Writer 
Thu Nov 15, 5:58 AM ET
 


SAN JOSE, Calif. - A San Francisco Bay area subscriber to Comcast Corp.'s high-speed Internet service has sued the company, alleging it engages in unfair business practices by interfering with subscribers' file sharing. 


 
Subscriber Jon Hart based his claims on the results of an investigation by the Associated Press published last month that showed Philadelphia-based Comcast actively interferes with attempts some high-speed Internet subscribers to share files online.

Hart's lead lawyer, Mark N. Todzo of San Francisco, said his client suspected before reading the AP report that Comcast was interfering with his Internet traffic.

"What the AP report did was just confirm to him that it wasn't just him who was suffering from the problem," Todzo said. "There was this confluence of events where everyone seemed to reach the same conclusion, which was that Comcast was engaging in this activity."

Other users claimed they had seen interference with some file-sharing applications. Subsequent tests by the Electronic Frontier Foundation confirmed the AP's tests, which showed that Comcast is causing software on both ends of a file-sharing link to believe the connection has been dropped.

A coalition of consumer groups and legal scholars formally asked the Federal Communications Commission early this month to make Comcast stop interfering with file sharing. Two of the groups also asked the FCC to fine Comcast $195,000 for every affected subscriber.

Comcast is the country's largest cable company and second-largest Internet service provider with 12.9 million Internet subscribers.

The company denies it blocks file sharing. But it acknowledged after the AP report was published that it delays some of the traffic between computers that share files.

Comcast said the delays are designed to improve the Internet experience for its subscribers as a whole. A relatively small number of file sharers is enough to slow down a network.

Hart's lawsuit, filed Tuesday in Alameda County Superior Court, alleges Comcast misleads customers by promising "mind-blowing" speeds and "unfettered access" to the Internet in advertisements while hindering the use of certain applications such as peer-to-peer file sharing. It seeks unspecified money damages.

Todzo is seeking class action status for the lawsuit.

Comcast and its subsidiaries "intentionally and severely impede the use of certain Internet applications by their customers, slowing such applications to a mere crawl or stopping them altogether," the lawsuit reads. "This class action seeks to end (Comcast's) practice and seeks recovery of fees paid by customers who paid for services they did not receive."

A Comcast spokesman reached late Wednesday said the company hadn't been served with the lawsuit yet and could not comment.

___

On the Net:

Comcast's position on the dispute: http://www.comcast.net/help/</description>
		<content:encoded><![CDATA[<p>Comcast sued over Web interference By JORDAN ROBERTSON, AP Technology Writer<br />
Thu Nov 15, 5:58 AM ET</p>
<p>SAN JOSE, Calif. - A San Francisco Bay area subscriber to Comcast Corp.&#8217;s high-speed Internet service has sued the company, alleging it engages in unfair business practices by interfering with subscribers&#8217; file sharing. </p>
<p>Subscriber Jon Hart based his claims on the results of an investigation by the Associated Press published last month that showed Philadelphia-based Comcast actively interferes with attempts some high-speed Internet subscribers to share files online.</p>
<p>Hart&#8217;s lead lawyer, Mark N. Todzo of San Francisco, said his client suspected before reading the AP report that Comcast was interfering with his Internet traffic.</p>
<p>&#8220;What the AP report did was just confirm to him that it wasn&#8217;t just him who was suffering from the problem,&#8221; Todzo said. &#8220;There was this confluence of events where everyone seemed to reach the same conclusion, which was that Comcast was engaging in this activity.&#8221;</p>
<p>Other users claimed they had seen interference with some file-sharing applications. Subsequent tests by the Electronic Frontier Foundation confirmed the AP&#8217;s tests, which showed that Comcast is causing software on both ends of a file-sharing link to believe the connection has been dropped.</p>
<p>A coalition of consumer groups and legal scholars formally asked the Federal Communications Commission early this month to make Comcast stop interfering with file sharing. Two of the groups also asked the FCC to fine Comcast $195,000 for every affected subscriber.</p>
<p>Comcast is the country&#8217;s largest cable company and second-largest Internet service provider with 12.9 million Internet subscribers.</p>
<p>The company denies it blocks file sharing. But it acknowledged after the AP report was published that it delays some of the traffic between computers that share files.</p>
<p>Comcast said the delays are designed to improve the Internet experience for its subscribers as a whole. A relatively small number of file sharers is enough to slow down a network.</p>
<p>Hart&#8217;s lawsuit, filed Tuesday in Alameda County Superior Court, alleges Comcast misleads customers by promising &#8220;mind-blowing&#8221; speeds and &#8220;unfettered access&#8221; to the Internet in advertisements while hindering the use of certain applications such as peer-to-peer file sharing. It seeks unspecified money damages.</p>
<p>Todzo is seeking class action status for the lawsuit.</p>
<p>Comcast and its subsidiaries &#8220;intentionally and severely impede the use of certain Internet applications by their customers, slowing such applications to a mere crawl or stopping them altogether,&#8221; the lawsuit reads. &#8220;This class action seeks to end (Comcast&#8217;s) practice and seeks recovery of fees paid by customers who paid for services they did not receive.&#8221;</p>
<p>A Comcast spokesman reached late Wednesday said the company hadn&#8217;t been served with the lawsuit yet and could not comment.</p>
<p>___</p>
<p>On the Net:</p>
<p>Comcast&#8217;s position on the dispute: <a href="http://www.comcast.net/help/" rel="nofollow">http://www.comcast.net/help/</a></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Steve Randolph</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39562</link>
		<dc:creator>Steve Randolph</dc:creator>
		<pubDate>Wed, 14 Nov 2007 21:09:20 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39562</guid>
		<description>If any Manassas City resident is currently having an
 unresolved issue with Comcast over easement issues
 (poorly installed equipment, inadequate landscaping,etc)
 please e-mail Larry Hughes, Manassas City Manager,
 with  as many specifics as possible. He is slated to 
 meet with Comcast officials this week. 
 (lhughes@ci.manassas.va.us). Thank you.</description>
		<content:encoded><![CDATA[<p>If any Manassas City resident is currently having an<br />
 unresolved issue with Comcast over easement issues<br />
 (poorly installed equipment, inadequate landscaping,etc)<br />
 please e-mail Larry Hughes, Manassas City Manager,<br />
 with  as many specifics as possible. He is slated to<br />
 meet with Comcast officials this week.<br />
 (lhughes@ci.manassas.va.us). Thank you.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Josh</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39498</link>
		<dc:creator>Josh</dc:creator>
		<pubDate>Wed, 14 Nov 2007 18:36:27 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39498</guid>
		<description>I dont regret the day I switched from comcast to directv. My internet is slower now (DSL) but I'm much happier with the service and the channels, there's a ton of them!</description>
		<content:encoded><![CDATA[<p>I dont regret the day I switched from comcast to directv. My internet is slower now (DSL) but I&#8217;m much happier with the service and the channels, there&#8217;s a ton of them!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Citizen with the many units in the yard</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39470</link>
		<dc:creator>Citizen with the many units in the yard</dc:creator>
		<pubDate>Wed, 14 Nov 2007 17:31:27 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39470</guid>
		<description>We use the BPL out of Manassas City, and have no problems.  I think it has gone down only twice in all the time we have had it.  I would recommend trying it out.</description>
		<content:encoded><![CDATA[<p>We use the BPL out of Manassas City, and have no problems.  I think it has gone down only twice in all the time we have had it.  I would recommend trying it out.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Bob Sentz</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39463</link>
		<dc:creator>Bob Sentz</dc:creator>
		<pubDate>Wed, 14 Nov 2007 17:21:05 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39463</guid>
		<description>Not sure where, but there is a place in Manassas where you can actually see first hand how BPL works. The City manager should be able to hook you up with the necessary info.</description>
		<content:encoded><![CDATA[<p>Not sure where, but there is a place in Manassas where you can actually see first hand how BPL works. The City manager should be able to hook you up with the necessary info.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: anonymous</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39428</link>
		<dc:creator>anonymous</dc:creator>
		<pubDate>Wed, 14 Nov 2007 16:07:39 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39428</guid>
		<description>" I remember living in Dale City back in the mid-90s and all of a sudden, we could no longer get the basic channels. I told my son’s babysitter about this and she said the same thing happened in her neighborhood (the street just down from Hillendale and Dale Blvd) and when she saw the ComCrap technician, he told her, “Get used to it - time to get Comcast…free TV is DEAD.” "

TV antennas worked fine in the 90s. They still do, although you'll need an HDTV convertor in about a year.</description>
		<content:encoded><![CDATA[<p>&#8221; I remember living in Dale City back in the mid-90s and all of a sudden, we could no longer get the basic channels. I told my son’s babysitter about this and she said the same thing happened in her neighborhood (the street just down from Hillendale and Dale Blvd) and when she saw the ComCrap technician, he told her, “Get used to it - time to get Comcast…free TV is DEAD.” &#8221;</p>
<p>TV antennas worked fine in the 90s. They still do, although you&#8217;ll need an HDTV convertor in about a year.</p>
]]></content:encoded>
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	<item>
		<title>By: Mark W. Weaver</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39380</link>
		<dc:creator>Mark W. Weaver</dc:creator>
		<pubDate>Wed, 14 Nov 2007 11:47:32 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39380</guid>
		<description>Does anyone here have first-hand experience with the city's Com-Tek Internet system which brings an Internet connection through electrical lines? I am considering to try it, but am concerned it will not be as fast as my Comcast connection.</description>
		<content:encoded><![CDATA[<p>Does anyone here have first-hand experience with the city&#8217;s Com-Tek Internet system which brings an Internet connection through electrical lines? I am considering to try it, but am concerned it will not be as fast as my Comcast connection.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Parker</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39377</link>
		<dc:creator>Parker</dc:creator>
		<pubDate>Wed, 14 Nov 2007 07:49:12 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39377</guid>
		<description>I hope that meeting IS 'most interesting'. If someone where to actually do those theatrics and video was gotten I bet it would be a story picked up nationally esp after the wonderful hammer story.  I too have experienced the startling ineptness of comcast.  I have quiet a few stories but let me just tell you this.  Once at the comcast building in dale city, the one with the large antennas and satellite dishes behind it, I was told that they couldn't answer a technical question because that location was only a 'payment center'!</description>
		<content:encoded><![CDATA[<p>I hope that meeting IS &#8216;most interesting&#8217;. If someone where to actually do those theatrics and video was gotten I bet it would be a story picked up nationally esp after the wonderful hammer story.  I too have experienced the startling ineptness of comcast.  I have quiet a few stories but let me just tell you this.  Once at the comcast building in dale city, the one with the large antennas and satellite dishes behind it, I was told that they couldn&#8217;t answer a technical question because that location was only a &#8216;payment center&#8217;!</p>
]]></content:encoded>
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	<item>
		<title>By: John Light</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39348</link>
		<dc:creator>John Light</dc:creator>
		<pubDate>Wed, 14 Nov 2007 04:32:16 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39348</guid>
		<description>Up here in Springfield I have Verizon FIOS.  I am sooo glad that ComCrap is not here!!!  I remember living in Dale City back in the mid-90s and all of a sudden, we could no longer get the basic channels.  I told my son's babysitter about this and she said the same thing happened in her neighborhood (the street just down from Hillendale and Dale Blvd) and when she saw the ComCrap technician, he told her, "Get used to it - time to get Comcast...free TV is DEAD."</description>
		<content:encoded><![CDATA[<p>Up here in Springfield I have Verizon FIOS.  I am sooo glad that ComCrap is not here!!!  I remember living in Dale City back in the mid-90s and all of a sudden, we could no longer get the basic channels.  I told my son&#8217;s babysitter about this and she said the same thing happened in her neighborhood (the street just down from Hillendale and Dale Blvd) and when she saw the ComCrap technician, he told her, &#8220;Get used to it - time to get Comcast&#8230;free TV is DEAD.&#8221;</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: dmg</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39318</link>
		<dc:creator>dmg</dc:creator>
		<pubDate>Wed, 14 Nov 2007 02:04:11 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39318</guid>
		<description>Switched from Dish Network to Comcast because of the high speed internet which I can't get with Dish Network.
I have hated it since day one.
They have screwed up EVERY single thing they have ever done. Dish Network had the best customer service versus having my boxes changed twice, 2 outages because the people can't turn anything on or off...and this is in one year. Fois comes and I'm off Comcast and back on Dish.</description>
		<content:encoded><![CDATA[<p>Switched from Dish Network to Comcast because of the high speed internet which I can&#8217;t get with Dish Network.<br />
I have hated it since day one.<br />
They have screwed up EVERY single thing they have ever done. Dish Network had the best customer service versus having my boxes changed twice, 2 outages because the people can&#8217;t turn anything on or off&#8230;and this is in one year. Fois comes and I&#8217;m off Comcast and back on Dish.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: redawn</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39305</link>
		<dc:creator>redawn</dc:creator>
		<pubDate>Tue, 13 Nov 2007 23:52:40 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39305</guid>
		<description>Anon,

Do you mean Jack? ;)</description>
		<content:encoded><![CDATA[<p>Anon,</p>
<p>Do you mean Jack? <img src='http://www.bvbl.net/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: anon</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39302</link>
		<dc:creator>anon</dc:creator>
		<pubDate>Tue, 13 Nov 2007 23:41:03 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39302</guid>
		<description>Could the homeowner possibly contact the Bristow hammer granny to dispose of the problem?</description>
		<content:encoded><![CDATA[<p>Could the homeowner possibly contact the Bristow hammer granny to dispose of the problem?</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Anonymous</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39300</link>
		<dc:creator>Anonymous</dc:creator>
		<pubDate>Tue, 13 Nov 2007 23:27:09 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39300</guid>
		<description>I have one word for Comcast.

DirecTV.</description>
		<content:encoded><![CDATA[<p>I have one word for Comcast.</p>
<p>DirecTV.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Batson D. Belfrey</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39293</link>
		<dc:creator>Batson D. Belfrey</dc:creator>
		<pubDate>Tue, 13 Nov 2007 22:45:21 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39293</guid>
		<description>Time to get the hammer (less sickle).  Experience has shown that Comcxast will respect the Hammer. I could go into my Comacast travails, but Greg has limited dsic space. Suffice it to say, the only thing I get from them is internet, because that's what my comapny mandates. Everything else is Dish network, vonage and verizon.</description>
		<content:encoded><![CDATA[<p>Time to get the hammer (less sickle).  Experience has shown that Comcxast will respect the Hammer. I could go into my Comacast travails, but Greg has limited dsic space. Suffice it to say, the only thing I get from them is internet, because that&#8217;s what my comapny mandates. Everything else is Dish network, vonage and verizon.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: DennisD</title>
		<link>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39287</link>
		<dc:creator>DennisD</dc:creator>
		<pubDate>Tue, 13 Nov 2007 22:23:34 +0000</pubDate>
		<guid>http://www.bvbl.net/index.php/2007/11/13/comcast-channels-the-ghost-of-stalin/#comment-39287</guid>
		<description>I suggest that the homeowner (or any other victim) submit a FOIA request for the franchise contract between COMCAST and the City of Manassas.  A quick read of the document should provide a clear definition of what COMCAST is required to do, the allowable time frame and the parameters of their customer service.  If COMCAST has violated the terms of the agreement, they stand to lose the franchise.   

If you find a violation, I suggest you contact the City Attorney and file a formal complaint.  Enough complaints and something will be done.

BTW be sure to CC the Virginia State Corporation Commission with the complaint.  They keep track of such complaints and will take action.  Verizon is currently on the block in Richmond.</description>
		<content:encoded><![CDATA[<p>I suggest that the homeowner (or any other victim) submit a FOIA request for the franchise contract between COMCAST and the City of Manassas.  A quick read of the document should provide a clear definition of what COMCAST is required to do, the allowable time frame and the parameters of their customer service.  If COMCAST has violated the terms of the agreement, they stand to lose the franchise.   </p>
<p>If you find a violation, I suggest you contact the City Attorney and file a formal complaint.  Enough complaints and something will be done.</p>
<p>BTW be sure to CC the Virginia State Corporation Commission with the complaint.  They keep track of such complaints and will take action.  Verizon is currently on the block in Richmond.</p>
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